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From92US$ /night
Check-in
05Jun2025Select date
Check-out
06Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida 10 Calle 2, Playa del Carmen, Mexico, 77710

The Fives Downtown Hotel & Residences, Curio Collection By Hilton offers contemporary accommodations steps from Fifth Avenue district's restaurants, bars, and boutiques. This AAA Four Diamond property provides access to world-renowned cenotes, coral reefs, and ancient Mayan ruins.

Contemporary Room Designs

Curio Collection rooms feature vertical wall garden views, flat-screen TVs, and ultra-chic designs. Guests retreat to havens with king beds and courtyard vistas.

Global Dining Options

Mercatto Italian serves house-made specialties like Tagliatta de Polla and Ossobuco de Cordero. El Tigre tequileria offers tequilas and tapas, while Marley Coffee provides artisan-roasted beans from Ethiopia, Central and South America.

Rooftop Pool Complex

The Fives Rooftop features an infinity pool with ocean breezes and sunset views. The property includes event spaces with natural light and state-of-the-art audiovisual technology.

Central Location Benefits

The Fives Downtown Hotel & Residences stands in Centro near Fifth Avenue's dining and shopping. The property provides access to Grand Coral Golf Course and local attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
390 sq. feet 
Bed options:
1 King-size bed
Heating
Air conditioning
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One-Bedroom King Suite Terrace
Max:
4 persons
540 sq. feet 
Bed options:
1 King-size bed
Heating
Balcony
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Junior King Suite Seating Area
Max:
4 persons
540 sq. feet 
Bed options:
1 King-size bed
Heating
Air conditioning
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Centre
Playa del Carmen2300 ft
Airports
Aeropuerto de Playa del Carmen (PCM)4000 ft
Cancun (CUN) 35.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Solarium
  • Steam room
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Curtains
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Location

Avenida 10 Calle 2, Playa del Carmen, Mexico, 77710
Map view
Avenida 10 Calle 2, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1800 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1200 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
Night club
Coco Bongo
1900 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
600 ft
5ta Avenida
Galeria de Arte 5ta Avenida
400 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
700 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1000 ft
Beach
INTI Beach
1300 ft
Mall
Paseo del Carmen Shopping Mall
900 ft
Spa Centre
Ferry Cozumel
1000 ft
15 Avenida Nte
Parque, Portal Maya
500 ft
Night club
Club 01
1200 ft
Casino
Grand Riviera Casino
1600 ft
Av Benito Juárez 251
Portal Maya
1200 ft
Night club
Salon Salsanera
1800 ft
Restaurants
Carboncitos
700 ft
4th Street Between 5th and 10th Avenues
Mercatto Italian Cuisine
100 ft
Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel
Marley Coffee Playa del Carmen
100 ft
10 Avenida Nte. esq. Calle 2 Nte The Fives Downtown Hotel
Fives Rooftop
100 ft
Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel
Romeo Trattoria Pizzeria
600 ft
Calle 4 Nte 150 Between 10 and 15 Avenida
Karen's Restaurant
600 ft
5ta. Avenida Between Streets 2 & 4 North
Mr. Chile
400 ft
Calle 10 corner 10th Avenue
La Taberna
400 ft
Avenida 10 Calle 4. Lte 8
Gallo's Pizza & Pasta
500 ft
5ta Avenida Con Calle 2

Reviews and Ratings

Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily return
6.2/10
Nice
Rooms
6.8
Location
9.2
Service
7.0
Dining
6.8
Guest reviews
6.2/10
based on 5 reviews
7.9
7.9/10 based on 327 reviews
Helen
United States, March  2025
6.6/10

I had an amazing stay at The Fives Downtown Hotel & Residences, with a beautiful suite that offered stunning city views from my balcony. The rooftop infinity pool was truly the highlight, making every moment feel like paradise. While my experience was largely positive, I did encounter some minor issues with the elevator and noise levels around the pool area. Overall, the service was friendly and attentive, making my stay a nice one.

Rooms
9.0
My suite was spacious, clean, and had a lovely balcony that provided a great view of the city.
Service
10.0
The staff were welcoming and extremely accommodating, especially the bar attendants like Rafael and the concierge like Ignacio.
Location
10.0
The hotel is ideally located just one block from the bustling 5th Avenue, perfect for exploring shops and dining.
Dining
10.0
I enjoyed a variety of meals included in the All Senses Inclusive package, which made dining at the rooftop restaurant a good experience.
Facilities
9.0
The facilities were great, with luxurious amenities and an impressive rooftop bar and pool.
Henry
United States, March  2025
6.2/10

My stay at The Fives Downtown Hotel & Residences was mostly enjoyable, thanks to the beautiful location and modern amenities. The rooftop pool area was a highlight, making it easy to unwind. However, I did have some noise issues at night that made it hard to sleep, and the elevators were frustratingly slow. Overall, I would recommend the hotel but with a few caveats.

Rooms
8.0
I loved the modern junior suite, which was clean and well laid out, featuring a mini kitchenette. However, the pillows weren't comfortable and there was quite a bit of noise at night from a nearby club.
Service
9.0
Front desk staff were super friendly and helpful, really made me feel welcome. They did an excellent job with check-in and room explanations.
Location
10.0
The hotel is perfectly located, just a short walk to Playa del Carmen's vibrant 5th Avenue. Being close to everything made my stay super convenient!
Dining
8.0
The dining options were enjoyable, particularly the food and beverage service at the rooftop pool, which also featured nice live music on several nights.
Facilities
6.0
Facilities were decent; the gym was well-equipped but could benefit from better cleaning. The slow elevators were a notable downside, as I often had to wait around to get where I needed to go.
Brian
United States, December  2024
5.2/10

I had high hopes for my stay at The Fives Downtown Hotel, but there were a lot of frustrating issues. The hotel has a beautiful rooftop pool and is conveniently located near 5th Avenue, which was a plus. However, the service was inconsistent, with rude staff at reception and a lack of attention to detail in the room. Overall, I felt it didn't live up to its potential and was disappointing for the price. 😕

Rooms
5.0
I was excited to have a junior suite with a kitchenette, but it lacked essential items like cutlery and plates. Plus, the room had a mildewy odor, making it uncomfortable.
Service
5.0
While some staff were friendly, the reception team was rude and unhelpful. They weren't accommodating when we encountered issues, which made it difficult to enjoy my stay.
Location
8.0
The hotel's location is excellent, just two blocks from the beach and close to many shops and restaurants, making it easy to explore. 🌴
Dining
5.0
The dining options were limited and breakfast was disappointing with very few choices. The restaurant hours were also inconvenient.
Facilities
5.0
The hotel had a lovely rooftop pool and nice restaurants, but maintenance issues, like a broken elevator, were a hassle. It really affected the overall experience.
David
United States, November  2024
6.0/10

My stay at The Fives Downtown Hotel was a mix of highs and lows. The location was ideal, just a block from 5th Avenue and close to the beach, making it super convenient for dining and exploring. However, I encountered some service issues, including inconsistent staff performance and a lack of basic amenities. Overall, I had a good time, but improvements are needed in several areas.

Rooms
7.0
The rooms were spacious and clean, with a nice coffee machine and tea kettle. The bathroom was well-maintained, but I did notice some issues with humidity in the atmosphere.
Service
5.0
While the staff was friendly, they were also quite new and inexperienced, which led to several misunderstandings and delays in service. I often felt overlooked, especially for being a Diamond member.
Location
9.0
The location was fantastic, just steps away from 5th Avenue and only a short walk to the beach, making it easy to enjoy local restaurants and nightlife.
Dining
6.0
Breakfast options were limited in terms of variety and service was slower than expected. I appreciated the fresh food choices, but I wished for more healthy options.
Facilities
7.0
The rooftop pool had stunning views, but there was limited availability for loungers and the music was often too loud, hindering relaxation. Overall, the facilities were nice but need better management.
Bruce
United States, November  2024
7.4/10

I had a generally enjoyable stay at the hotel, with its fantastic location just a block from 5th Avenue and a lovely rooftop pool area that offered stunning views. However, I did face some issues that detracted from the experience, particularly concerning the cleanliness and maintenance of my room. The service was friendly, but inconsistencies, especially regarding room availability and amenities, were disappointing.

Rooms
5.0
My room was large and comfortable, with a clean shower and a nice coffee machine. However, I encountered significant issues, including a broken balcony door and unaddressed cleanliness problems.
Service
6.0
While the staff was generally friendly and accommodating, they seemed overwhelmed and unable to resolve some of my concerns, especially regarding the room issues I faced during my stay.
Location
9.0
The hotel's location is perfect, just steps away from the beach, bars, restaurants, and various entertainment options. I felt safe during the day, which enhanced my experience.
Dining
5.0
While the breakfast options were tasty, I found them rather limited, and the lack of a buffet choice was disappointing, especially on rainy days when the rooftop kitchen couldn't operate fully.
Facilities
6.0
The rooftop pool had amazing views, but I experienced some challenges with access due to non-residents being allowed in, making it crowded at times. Additionally, I was surprised by the extra charges for premium loungers.
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Check-in
05Jun2025Select date
Check-out
06Jun2025Select date
Rooms and Guests2 Guests, 1 Room